Shipping Policies

Welcome to Wetshell! We are committed to delivering your orders safely and promptly. Please review our shipping policy to better understand our processes and what to expect when you order from us.

Shipping Destinations

We currently ship to [mention countries or regions]. If your location isn't listed, please contact us at [support email or contact form] to check availability.

Shipping Methods & Costs

  • Standard Shipping: Estimated delivery within [X] business days. Cost: [mention price or "Free for orders above $X"].
  • Express Shipping: Estimated delivery within [X] business days. Cost: [mention price].
  • International Shipping: Estimated delivery within [X] business days. Cost varies based on destination and order weight.

Shipping costs are calculated at checkout based on your location and the weight of your order.

Processing Time

Orders are processed within [X-X] business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

Order Tracking

Once your order has shipped, we will send you a tracking number via email so you can monitor your shipment.

Delivery Issues

If your package is delayed or lost in transit, please contact us at [support email]. We'll work with the carrier to resolve the issue as quickly as possible.

If your package is marked as delivered but you did not receive it:

  • Check with neighbors or your building's management.
  • Contact the shipping carrier directly.
  • Reach out to us, and we will do our best to assist.

International Shipping Information

Customs, duties, and taxes may apply to international shipments and are the responsibility of the customer. Wetshell is not responsible for any customs fees or delays due to customs clearance.

Damaged or Defective Items

If you receive a damaged or defective product, please contact us within [X] days of delivery at [support email] with your order number and photos of the damage. We’ll gladly assist with a replacement or refund.

Returns and Refunds

For details on how to return a product, please visit our [Return & Refund Policy page].

Thank you for choosing Wetshell. Your satisfaction is important to us!
If you have any questions, please contact us at [support email/contact form].